Yesterday, while running errands after bringing Mike home from the doctor, I went by NTB. The NTB shop is about 1/2 block west then 1/4 block south and another 1/2 block west. It's close and convienient. I only went as I needed my tires on the Focus rotated and balanced.
The guys that had worked there before had been very good to Mike and I for our tire needs. There seems to be a whole new batch of employees and managers there. About 20 minutes after I had oredered the service and gave my keys over, I was called to the shop area. The guy that had been working on the car had to show me something. Basically the uneven wear on the tires was the issue. I had been somewhat neglegent on caring for my vehicle with a great many other things seeming much more important recently. There was indeed uneven wear, minimal but present. Then I was told that I needed new struts / shocks. The cost plus installation and "shop fee" estimate I was given, was $1135.00. Unacceptable. When I told them that I would take care of the shocks my self, they said, " You won't find a better price at any shop". My reply, "I said I would take care of it.!" I guess that the idea that I could do the work myself or even know what parts to buy was out of the question in this guy's mind.
I have been treated this way on many occasions over the last 35 years. It still amazes me, especially when it is younger mechanics/technicians that make those dumba$$ comments. You'd think when it comes to mechanics and "blue collar" occupations, men still see women as the 1950's homemaker.
There, I have vented for today. I feel better now.
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